Totally Toppers Wedding Cake Toppers & Personalised Cake Figures For All Occasions
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FAQ’s & Pricing

General Topper Information

Q: What are your cake toppers made from?

Our toppers are made from modelling clay which hardens in the oven. The clay is non-toxic and is fine to be put directly on top of your cake.

Q: What size are your cake toppers?

One of our standard bride and groom toppers is approximately 4 inches wide x 4 inches high x 2 inches deep. Obviously the more figures you add, the bigger the overall topper will become but we can make figures on separate bases for you.

Q: Can I use my cake topper as a keepsake after the event?

Yes of course! This is one of the great benefits of the toppers being made from clay rather than sugar paste, as in theory, they should last forever, so long as they aren’t dropped.

Q: How should I store my topper after the event?

We want you to keep your topper out on display as a memory for the day, but we do advise keeping them out of direct sunlight, as with anything, they would be likely to fade over time. Don’t forget, they are fragile so try and keep them somewhere they won’t fall or be dropped.

Ordering & Delivery

Q: How much notice do you need to make me a topper?

You can book your topper whenever you like, even 2 years before the wedding date if you know you want to go ahead. I always make the toppers a month in advance of the event date however, so you will only receive it 4-6 weeks before the actual date. Orders are only confirmed upon full payment and I do book up very quickly, so if you contact me within a few months of your wedding date, I will probably be fully booked, so I always advise to book at least 6-9 months in advance to avoid disappointment.

Q: How do I place an order?

If you fill in the contact form on the website or email me directly, let me know what it is you require in terms of a theme and number of figures and also the event date. I will then provide you with a quote and advise you on my availability. If you would like to go ahead, I do require payment up front in full by bank transfer or PayPal. Paying via PayPal will add an additional 10% surcharge.

Q: Can I cancel my order after paying?

You can cancel your order but due to me allocating a slot for you and potentially turning away other business, if you do decide to cancel, your refund will be less 50% of the total value paid. If you have paid via PayPal, this will be 65% due to PayPal Fees.

Q: How do I send you details of how I want my topper to look?

After I’ve received payment through, I will send you over an information sheet to fill in, which lets you specify all the details for your topper. You can email this back to me with accompanying images, such as pictures of the individuals, outfits, jewellery etc

Q: What payment methods do you accept?

My preferred method of payment is Bank Transfer but I also accept PayPal and Cheque.

Q: How do you post the toppers?

I package the toppers very well with lots of bubble wrap and double box them to prevent breakages. All orders are shipped on a next day service with Royal Mail.

Q: Do you ship worldwide?

Yes, I ship all over the world – email me for a quote in your currency!

Pricing

Q: How much do your toppers cost?

Pricing is dependent on what you order so I quote on an individual basis, but here is a basic guideline on my prices:

  • Bride and Groom – £150
  • Civil Partnership – £150
  • Children – £35-£70
  • Dogs – £15
  • Cats – £12
  • Horses – £75
  • Uniforms – £5
  • Football Shirts – £5
  • Kilts – £5
  • Other props/objects – £Please enquire

Q: Do you charge extra for adding lettering such as names and event date?

No, if you require lettering, that can be added at no extra cost.

Q: How much do you charge for postage?

Postage to the UK Mainland is £10 which is for Royal Mail Next Day Special Delivery. This covers the cost of the postage plus packaging. If you require the topper shipping outside of the UK, please contact me for a price.

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